Advanced Exchange Services
In today's business environment, it can be logistically difficult and cost-prohibitive
to repair defective equipment and devices that are onsite at end-user or client
locations.
Particularly challenging from a logistics perspective can be the repair
and servicing of laptops since the workload is somewhat unpredictable, yet very
time sensitive, and therefore difficult to staff internally.
You, or your clients, can't afford the lost productivity due to bad equipment or slow IT
personnel response, which is why an advance exchange solution may be an alternative to consider.
NSIRetail covers every step of the process of exchanging defective onsite equipment
from managing consigned inventory and processing shipping requests, to RMA tracking
and defective product returns. Ideally suited for non-critical business applications
where a next day replacement is acceptable, NSIRetail Advance Exchange Services
are designed to reduce your repair costs with minimum disruption to your business.
Your inventory is consigned and managed by NSIRetail, then, upon your request, we
ship a replacement unit directly to the end user, who then reuses the packaging
to return the non-working unit to NSIRetail . The defective unit can then be handled
under one or more of the following NSIRetail Logistic Services offerings:
- Repair Services
- Warranty Management
- Test and Screen
- Refresh Programs
- Asset Recovery
With NSIRetail variety of logistic services offerings, companies can build the perfect
turnkey advance exchange solution by adding Repair, Warranty Management, Test and
Screen, and other services.